"Our dealership remains fully operational and will continue to monitor and adjust our precautionary measures based on guidance of health agencies. For the safety of our customers, employees and trusted vendors, we have implemented the following policies and procedures in addition to our routine daily sanitary processes:
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• Enhanced our cleaning, disinfecting and hygiene protocols across our dealership and increased the frequency as well. High-touch areas like doorknobs, table surfaces, service counters.
• Provided additional hand sanitizer stations throughout the dealership in both public and non-public areas.
• Increased use of gloves by staff where appropriate.
• Requiring any employee or vendor with cold or flu-like symptoms to stay home and seek medical care.
We have heard the term "social distancing" in the last several days
and ask that you not be offended if a staff member avoids shaking hands and we won't
be offended if you make the same choice. We promise to continue to deliver
warm, friendly service with a smile. We are very serious about the health of
the community, our customers and our staff, will continue to regularly monitor
this situation and adjust policies and procedures at our dealership for the
benefit of the health of all we have the privilege to come in contact with
during these trying times."
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Respectfully,
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James Basney
Basney BMW